Medical institutions have long switched from paper files to electronic databases, which have allowed clinics to quickly find patient records, make appointments online, and even provide medical care remotely.
Unfortunately, desktop PCs alone are not enough to organize the work of a clinic. Medical institutions of any level also require mobile applications. This is confirmed by software developers riseapps.co, who stated that each clinic will benefit from several types of applications for smartphones and tablets: external and internal. This software will simplify the work of staff and expand the sales channel.
Types of medical external apps
External programs are designed to work with patients. Most often, clinics order the development of an application through which they can study medical records, schedule patient appointments, advise users and solve other problems. The functionality of the software is tailored to the individual needs of the customer, but any software for clinics includes:
- section with services and prices;
- a list of specialists with the ability to search for services and doctors;
- function of making an appointment or calling a specialist at home;
- payment for services online;
- personal account with a medical card, examination results, appointments and visit schedule;
- notifications and reminders about appointments with the doctor, discounts and promotions;
- online counseling tools.
The application should also have an admin panel through which staff can access the database.
Less popular include external programs for scanning health conditions and decoding tests. Health scanners obtain information from examination results and instrument readings, and interpretation software is used in laboratories. Such applications also have a personal account in which the patient can view his tests.
Benefits of patient experience apps
Health scanners and test decipherers partially facilitate the interaction between doctor and patient, but they are not suitable for full-fledged work with visitors. Any clinic requires software with advanced functionality and the ability to provide all available services. The advantages of such software:
- Record from a smartphone without queues or calls. The patient will be able to choose the day and time to visit a specialist.
- Simple payment for services.
- Online consultation, provided that the user does not require an in-person visit.
- Quick answers to questions.
- Safe storage of medical history.
- Easy access to medical information. The client will be able to review the results of the examination at any time, which could not be done at the register with paper cards.
- Updated work schedule for specialists.
If previously only clinic staff had access to medical information, now in the mobile application each patient can view their personal data and order services.
Internal applications
Three types of software products are intended for internal use:
- Directories for doctors.
- Programs for business communication within the clinic or with external colleagues.
- Software for solving administrative tasks.
These applications allow you to streamline your workflow. But their creation should begin only after developing convenient software for interacting with patients.